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...Customer Driven

Careers

Careers

With family roots, our reputation is our most important asset; as a result we always act with honesty, openness and reliability. We believe in a straight-talking mentality when it comes to business, not only to our customers, but also our employees. We pride ourselves on being a professional, dependable organisation, always being there, for everyone.

Are you interested in joining the Limesquare team?

Take a look at the positions we currently have available. If you are a positive, enthusiastic individual up for a new challenge in life, we look forward to hearing from you!

...Join us on the road to success...




Customer Service Representative - Bracknell, Berkshire

Salary

Competitive

Branch

Bracknell, Berkshire

Main Objectives

To ensure that all reservations are dealt with in an effective and efficient way according to company procedures. To maximise all other selling opportunities.

Key Tasks and Responsibilities

  • To deal with LSVR customers in a professional manner.
  • To conclude and confirm reservations and explain available rental options and deal with queries.
  • To carry out customer service duties to the company standards.
  • To handle customers in accordance with LSVR commencement of hire procedure.
  • To answer the telephone in a polite manner in accordance with LSVR training.
  • To ensure that the branch reception area and desks are always clean and tidy and to ensure that LSVR marketing literature is available at the hire desk.
  • To complete Accident Report forms when damage has occurred and follow the rules set out in the LSVR Manual, ensuring that the damage excess is charged.
  • To report any faults with any electrical equipment to the branch manager.
  • To convert as many retail hire enquiries to reservations as possible, whether over the telephone or in face to face contact.
  • To maximise income by selling additional products and services as much as possible.
  • To carry out any general administration and paperwork as required.
  • To wear the uniform supplied in accordance with company standards.
  • To complete any other task as reasonably requested by the manager or supervisor.

Personal Essential Requirements

  • A FULL British Driving licence free from major convictions
  • Proven customer service skills
  • Professionalism with a smart and presentable appearance
  • Enthusiasm and a positive attitude
  • Ability to work well in a team
  • Good communication skills
  • A confident, polite telephone manner
  • Computer literacy

Personal Desirable Requirements

  • Sales experience
  • Previous experience in a similar role
  • Experience of operating computerized reservation systems


For more information or to submit your CV, please email hr@lsvr.co.uk


Customer Service Representative - Chertsey, Surrey

Salary

Competitive

Branch

Chertsey, Surrey

Main Objectives

To ensure that all reservations are dealt with in an effective and efficient way according to company procedures. To maximise all other selling opportunities.

Key Tasks and Responsibilities

  • To deal with LSVR customers in a professional manner.
  • To conclude and confirm reservations and explain available rental options and deal with queries.
  • To carry out customer service duties to the company standards.
  • To handle customers in accordance with LSVR commencement of hire procedure.
  • To answer the telephone in a polite manner in accordance with LSVR training.
  • To ensure that the branch reception area and desks are always clean and tidy and to ensure that LSVR marketing literature is available at the hire desk.
  • To complete Accident Report forms when damage has occurred and follow the rules set out in the LSVR Manual, ensuring that the damage excess is charged.
  • To report any faults with any electrical equipment to the branch manager.
  • To convert as many retail hire enquiries to reservations as possible, whether over the telephone or in face to face contact.
  • To maximise income by selling additional products and services as much as possible.
  • To carry out any general administration and paperwork as required.
  • To wear the uniform supplied in accordance with company standards.
  • To complete any other task as reasonably requested by the manager or supervisor.

Personal Essential Requirements

  • A FULL British Driving licence free from major convictions
  • Proven customer service skills
  • Professionalism with a smart and presentable appearance
  • Enthusiasm and a positive attitude
  • Ability to work well in a team
  • Good communication skills
  • A confident, polite telephone manner
  • Computer literacy

Personal Desirable Requirements

  • Sales experience
  • Previous experience in a similar role
  • Experience of operating computerized reservation systems


For more information or to submit your CV, please email hr@lsvr.co.uk


Fleet Maintenance and Damage Recovery Coordinator - Milton Keynes, Buckinghamshire

Salary

£19,500.00 to £21,000.00 per year

Branch

Milton Keynes, Buckinghamshire

Main Objectives

As a Fleet Maintenance and Damage Recovery Coordinator you will be part of a team that is responsible for ensuring that our fleet is serviced correctly and repaired in line with our standards. You must enjoy working as part of a fast-paced team and cope seamlessly dealing with ever changing tasks in an environment where no two days are the same.

Key Tasks and Responsibilities

  • Ensure each service/repair is cost effective, in accordance with manufacturer guidelines and timely to minimise vehicle downtime and loss of use
  • Ensure every vehicle in operation is safe, roadworthy and well maintained
  • Monitor supplier performance to ensure their service remains in accordance with our SLA expectations
  • Manage all live service/repair tickets and ensure our systems are kept updated on current progress so that our operations team are fully aware of vehicle statuses
  • You'll be responsible for negotiating with our customers, suppliers and insurance providers to determine which tickets should be recharged and which repair claims need to be worked
  • Contributing towards the continuous improvement of our fleet repair and damage recovery procedures
  • Assisting and working closely with the operations team

Personal Essential Requirements

  • High quality of customer service
  • Previous experience in the industry is advantageous
  • Experience of evaluating service and damage estimates for mechanical and bodywork repairs
  • Professional qualification (e.g. automotive mechanical or body repair qualification (City & Guilds, SVQ) or stable work experience
  • Proven experience in an operational, customer driven service environment
  • Hold a valid UK driver's licence and an excellent driving record
  • Computer literate with good keyboard skills
  • Project a professional appearance
  • An ability to build strong relationships and negotiate effectively
  • Work well under pressure managing multiple tasks and deadlines
  • Maintain a high level of accuracy in all administration and strong attention to detail
  • Ability to drive multiple types of Company vehicles with care and obey all traffic regulations
  • Ability to work flexible schedules, including holidays, weekends and outside normal hours as required
  • Willingness to work at alternative Limesquare locations when required


For more information or to submit your CV, please email hr@lsvr.co.uk


Business Development Manager - Bracknell, Berkshire

Package

  • Competitive basic salary with a highly rewarded cumulative and uncapped commission scheme
  • Targeted on just 100 vehicle growth per year, bringing opportunities to earn far in excess
  • Car, laptop & mobile phone
  • 28 days holiday per annum

Area

Berkshire

Purpose of the Position

  • To achieve targeted sales levels by converting new profitable business opportunities
  • To maintain and develop existing business to maximise retention and profitability
  • To support the local branch teams and provide a high quality customer caring service

Role Requirements

  • To have a good understanding of Vehicle Contract Hire, Leasing and Rental
  • To have a good understanding of LCV products and specifications
  • An ability to build strong relationships and negotiate effectively
  • To be able to deliver professional presentations
  • To be able to work well under pressure, managing multiple tasks and deadlines
  • To be able to empathise with clients and effectively resolve queries
  • To be competent working through a complete sales process from prospecting through to closing
  • To drive Company vehicles with care and obey all traffic regulations
  • To comply with all company rules and procedures

Main Tasks

  • To create and utilise a strategic new business prospecting plan for a defined territory
  • To manage and report on an accurate opportunities pipeline
  • To manage and report on risks to existing business
  • To research business sectors within a defined territory and identify key vehicle hire opportunities
  • To deliver on forecasted conversions
  • To negotiate rates and terms within predefined parameters ensuring company profitability
  • To sell on value and service through a good understanding of the market and products to maximise profitability
  • Meet and exceed monthly-targeted sales quotas
  • To maintain and develop relationships with allocated customers with the objective to make Limesquare their preferred vehicle supplier
  • To achieve customer business retention to the agreed plan
  • To provide regular reports and updates to the UK Sales Manager
  • To build close working relationships with the local branch and other relevant Limesquare members
  • To take ownership of any customer contact and deal with customer queries quickly and effectively
  • To demonstrate a customer care focus at all times
  • To communicate with customers and colleagues in a professional and timely manner
  • To maintain high levels of accuracy in all administration
  • Other work related duties as assigned by the UK Sales Manager


For more information or to submit your CV, please email hr@lsvr.co.uk


Business Development Manager - Milton Keynes, Buckinghamshire

Package

  • Competitive basic salary with a highly rewarded cumulative and uncapped commission scheme
  • Targeted on just 100 vehicle growth per year, bringing opportunities to earn far in excess
  • Car, laptop & mobile phone
  • 28 days holiday per annum

Area

Buckinghamshire

Purpose of the Position

  • To achieve targeted sales levels by converting new profitable business opportunities
  • To maintain and develop existing business to maximise retention and profitability
  • To support the local branch teams and provide a high quality customer caring service

Role Requirements

  • To have a good understanding of Vehicle Contract Hire, Leasing and Rental
  • To have a good understanding of LCV products and specifications
  • An ability to build strong relationships and negotiate effectively
  • To be able to deliver professional presentations
  • To be able to work well under pressure, managing multiple tasks and deadlines
  • To be able to empathise with clients and effectively resolve queries
  • To be competent working through a complete sales process from prospecting through to closing
  • To drive Company vehicles with care and obey all traffic regulations
  • To comply with all company rules and procedures

Main Tasks

  • To create and utilise a strategic new business prospecting plan for a defined territory
  • To manage and report on an accurate opportunities pipeline
  • To manage and report on risks to existing business
  • To research business sectors within a defined territory and identify key vehicle hire opportunities
  • To deliver on forecasted conversions
  • To negotiate rates and terms within predefined parameters ensuring company profitability
  • To sell on value and service through a good understanding of the market and products to maximise profitability
  • Meet and exceed monthly-targeted sales quotas
  • To maintain and develop relationships with allocated customers with the objective to make Limesquare their preferred vehicle supplier
  • To achieve customer business retention to the agreed plan
  • To provide regular reports and updates to the UK Sales Manager
  • To build close working relationships with the local branch and other relevant Limesquare members
  • To take ownership of any customer contact and deal with customer queries quickly and effectively
  • To demonstrate a customer care focus at all times
  • To communicate with customers and colleagues in a professional and timely manner
  • To maintain high levels of accuracy in all administration
  • Other work related duties as assigned by the UK Sales Manager


For more information or to submit your CV, please email hr@lsvr.co.uk


Valeter and Driver (Key-Time) - Bracknell, Berkshire

Salary

TBA

Branch

Bracknell, Berkshire

Hours of Work

Key-Time

Objectives

To deliver outstanding customer service levels at all times; the customer comes first.

Key Tasks and Responsibilities

  • To ensure that all vehicles are cleaned and valeted both internally and externally to the required standards.
  • To ensure that all vehicles are checked and inspected to the company service standards and that all relevant forms are completed and signed by the customer properly.
  • To ensure that all vehicles are delivered promptly and in a professional manner to customers and other LSVR locations. Customers will be employees of corporate account holders or other rental companies.
  • To ensure that all return documentation is completed and signed for properly by the customer.
  • To ensure that vehicles that have reached defleet mileage are notified to the branch manager.
  • To be responsible for keeping the working area clean and tidy at all times.
  • To be responsible for the proper care and maintenance of all tools and equipment and for ensuring proper security of these items at night.
  • To assist with other jobs such as collections and deliveries, carry out minor mechanical repairs that are within the scope of your mechanical ability; ie change an indicator bulb.
  • To ensure safe working practices are adhered to in line with LSVR Health and Safety regulations.
  • To wear the LSVR uniform supplied in accordance with company policy.
  • To complete any other task as reasonably requested by the branch manager or rental agent.

Personal Essential Requirements

  • FULL UK Driving licence free from major convictions.
  • Proven face to face customer service skills.
  • Professionalism and smart and presentable appearance.
  • Enthusiasm and a positive attitude
  • Ability to work well in a team
  • Proven communication skills.

Personal Desirable Requirements

  • Technical knowledge of vehicles.
  • Previous experience in a similar role.


For more information or to submit your CV, please email hr@lsvr.co.uk



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